May 28, 2017

WHY PAY THE DEALER?

About Dan’s Toy Shop

Dan Pratt

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Dan is a Tucsonan and a career import technician. He has been working on cars as long as anyone in his family can remember, but began working professionally in the car business at age 19 for a local Toyota dealer. He joined Royal Group in 1995 and began an apprenticeship, becoming certified as an A.S.E. Master Automobile Technician before he was even allowed to work on a car by himself!

The next several years were spent at Isuzu, during which time Dan became Isuzu “Expert” certified and enjoyed a great reputation for quality service. In 1999, he and his wife Angela moved out of state for a year, where he began working on Toyotas exclusively. Upon returning to Tucson, Dan began working as a Lexus technician.

Three years followed at Lexus with Dan earning certification as both a “Senior Technician” as well as “Master Diagnostic Specialist,” the highest level of Lexus certification. In 2003, while only 29 years old, Dan was chosen to be the Shop Foreman of the new Lexus facility at the Tucson Auto Mall. Despite a group of very young and inexperienced technicians, the new dealership thrived, earning the prestigious “Elite of Lexus” honor both years that Dan was managing the shop. In addition, he became trained and certified in over two dozen specialty areas – including the all–important hybrid system.

In 2005, Dan left Lexus for ethical reasons and came to work at the Toy Shop, which was owned at the time by Rey Cordova. When Rey and his family chose to leave Tucson in February 2006, Dan and Angela took over operation of the shop permanently.

Dan spends whatever time he has away from the shop with Angela and their two daughters Aaliyah and Christina. He and Angela are also a licensed foster home and have adopted both of their children from foster care. In his free time, Dan is usually spending time with something motorized and dangerous, or recovering from the injuries they cause.

Angela Pratt

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The person that makes the Toy Shop work, Angela does everything but fix cars. She first came to work here for Rey Cordova in early 2005, before taking over ownership in February, 2006. With over ten years in various administrative and management positions, there is almost nothing that Angela hasn’t been involved in. Originally trained in the environmental and hazardous materials fields, she has made a career of being the go–to person, as well as the face of many companies and projects – from prosecutor’s offices to ballistic missile defense systems.

Angela’s prime motivation is the satisfaction of our clients, and is evident to everyone that meets her.  Because of the staffing changes in the office, Angela is now available to spend more time outside of the shop with her two young daughters, Aaliyah and Christina. This has allowed her to have some semblance of sanity, at least outwardly to most people who don’t know her.

Brian Thacker

Brian Thacker

Brian is a former repair shop manager and has over ten years of multi-line repair experience, including more than six years of Lexus and Toyota dealership experience. Brian was recruited because of an absolute commitment to quality and integrity, demonstrated by receiving the “Elite of Lexus” certification every year that he was eligible. He is detail oriented and very committed to providing our clients with the best possible experience. In 2012, Brian became ASE Certified as a Service Consultant. Brian has also been promoted to Shop Manager and aids in the smooth running of the shop.

 

Leslee Celaya

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Leslee has been with the Toy Shop since 2010 and in that time has graduated from the University of Phoenix and become an ASE Certified Service Consultant. In 2015, she was promoted to Office Manager and helps hold down the fort while Angela is away. And to think when she started with us she had no idea the difference between an inverted bucket tappet and a shimless inverted bucket tappet!

 

 

 

 

Cameron Combs

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Cameron began working for Dan’s Toy Shop in 2012 and previously worked for the Toy Shop’s original owner, Bill Lee. Cameron is an ASE Certified Master Technician and has over 10 years experience in Toyota, Lexus, and Scion vehicles.

 

 

 

 

 

 

 

 

 

 

 

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Call Now - 520-620-1957

Services Offered

  • ~ Maintenance
  • ~ Brakes
  • ~ Air Conditioning
  • ~ Suspension
  • ~ Drivability
  • ~ Steering
  • ~ Electrical
  • ~ Diagnosis
  • ~ Check Engine Lights

TESTIMONIALS

Insider Pages

"I've been taking my T-100 truck to Dan's since it was Rey's Toy Shop, almost 4 years now and would...

www.insiderpages.com

2015-04-28T10:36:46+00:00

www.insiderpages.com

"I've been taking my T-100 truck to Dan's since it was Rey's Toy Shop, almost 4 years now and would never take a Toyota anywhere else."

Yelp

"After taking my 10 year old Prius to the dealer too many times, I am so glad to have stumbled...
2015-05-26T16:28:25+00:00
"After taking my 10 year old Prius to the dealer too many times, I am so glad to have stumbled on a place that is conveniently located, fairly priced, and is knowledgeable about the Prius system.  I called last minute, but they were able to work with me to get my car in.  I have no complaints about my experience here, and plan on taking my car here for the foreseeable future." ~ Kamryn C.

Yelp

"I have been using Dan's, since I purchased my Toyota Celica convertible in 2007. They have been very responsive, fair...
2015-05-26T16:27:39+00:00
"I have been using Dan's, since I purchased my Toyota Celica convertible in 2007. They have been very responsive, fair priced, and informative about what I need to keep this vehicle on the road. It's nearing 200,000 miles and still going.  The people who work there are very nice, and it's a welcoming environment. Unlike the dealership where I feel sometimes the only thing they care about is getting as much money as Possible." ~ Bret P.

Angie’s List

"I cannot say enough good things about Dan's Toy Shop.  Their work is absolutely top notch.  They seem to be...
2015-05-26T16:24:26+00:00
"I cannot say enough good things about Dan's Toy Shop.  Their work is absolutely top notch.  They seem to be wizards at finding and fixing problems that other shops can neither find nor fix.  Their prices are extremely competitive.  Their service is friendly and professional.  They are very good at informing me about what work is needed, what work is not needed, and what work might be coming up in the future.  They go out of their way to be helpful (like arranging rental cars at discounts when my car had to be left overnight)." ~ D. Sprayberry

Angie’s List

"I use Dan's Toy Shop for auto service. They performed maintenance work of my car during my last visit. Their work...
2015-05-26T16:22:57+00:00
"I use Dan's Toy Shop for auto service. They performed maintenance work of my car during my last visit. Their work is neat and it has been a good experience. They are probably the best when working on a Prius. It is a hybrid so it takes special knowledge to work on it." ~ M. Weininger

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